MANICA FREIGHT SERVICES

Manica Freight Services has a distinct history in the maritime agency, shipping and freight transport market. Our extensive service in Mozambique covers the areas of Maputo, Beira, Nacala, Pemba and Quelimane.

We invest in the maintenance and satisfaction of all our stakeholders and invest in cutting-edge technologies, especially in effective/efficient software and communication systems. Our internal objective is the development of human capital, thus guaranteeing a team of competent professionals to offer quality services to our customers.

Since 1892, our organization has persisted in standards of excellence, in building strong business relationships and in a strategic and proactive innovation, determining factors for a better provision of services in the areas of shipping agency, storage, shipping of goods, air cargo and maritime service.

APPROACH AND METHODOLOGY

Our working method aims at the success of the initiatives developed through the efficiency, effort and determination of the entire company, always in accordance with local policies and terms of operation.

We believe that the full understanding of each specificity of requests received and the optimized design of the objectives outlined are fundamental factors in the consistency of the quality of our services.

WORKING METHODS

We have dynamic teams in the various areas of service and delivery, capable of responding and updating information in real time.

COORDINATION AND COMMUNICATION

Our company invests in solid communication with its stakeholders, thus guaranteeing a high quality of service.

CONFIDENTIALITY OF INFORMATION

Trust is the essential basis of relations with our customers and this is only possible with the professional way in which information is treated.

Manica aims to maintain its position as leader of the transport, loading and logistics market, and to exceed expectations of services in the industry through continuous development of the company. All our efforts, from investment in more recent technologies to support provided to our human capital and respective training, are directed towards full satisfaction of our customers and to ensure our service has the highest quality on the market.

We believe that a long-term vision complies with our company’s ambition and our objectives follow four equally important directions – constant improvement of our customer’s service, maintenance of organization’s internal environment, guarantee of growth of profits, and commitment and investment for a sustainable future of the African continent.

Our focus rests on structuring strategies that follow the development and opportunities of the market and that allow the provision of highly competent services in matters of transport and logistics, both national and internationally.

Each objective outlined by Manica represents a fundamental basis for our corporate success and we aim to achieve each of those goals through a multifaceted approach that is also faithful to our values. The adaptation to market demands and to customers’ expectations, the appreciation of our human, financial and technological resources and the strategic locations on main trade centres in the Southern and Central regions of Africa are crucial points in our plan of actions.

  • Integrity and Responsibility;
  • Team work;
  • Ethics and Trust;